Technical specification
- Wavelengths
- 1927nm (1905-1945nm) / 1550nm (1520-1560nm)
- Maximum power
- 15 W
- Maximum pulse energy
- 30 mJ
- Maximum pulse width
- 10 ms
- Pulse repetition rate
- 0-3 kHz
- Configuration
- Single 1927nm or dual 1927 + 1550nm
- Warranty
- 12 months machine
1927nm sits on a water absorption peak roughly ten times higher than 1550nm, so its energy is spent in the epidermis and upper dermis where pigment lives. 1550nm passes deeper and creates columns of coagulation for dermal remodelling. Neither wavelength ablates tissue, so the stratum corneum stays intact and the downtime profile is different from a CO2 treatment. Running both from one console lets a clinic treat surface pigment and depth in the same visit.
Every order includes online operator training covering setup, treatment parameters and daily maintenance, run live with your team rather than sent as a video link. Printable parameter cards come with the machine for your intake binder. New staff can be added to training at any time, at no cost, for as long as you own the machine.
Fully insured air freight from our production line to your practice door, customs and duties prepaid — typically 12–15 days from dispatch. Consumables and cartridges ship same-day from our US warehouse. Twelve-month warranty on the machine with replacement parts supplied free, covering manufacturing and component failure.
Treatments
- Superficial pigment and photodamage with 1927nm
- Non-ablative dermal remodelling with 1550nm
- Combined protocols on the same visit
Order customization
UltraPixel — what buyers ask
- How much does a 1927nm thulium laser machine cost?
- The UltraPixel is $24,900 delivered to your practice in the US or Canada, and from $21,000 in its entry configuration. That price includes air freight, customs and import duty, operator training and a 12-month warranty — there is nothing further to pay on arrival.
- Is shipping and customs included in the price?
- Yes. Every price is delivered duty paid: freight, customs clearance and import duty are prepaid, and the machine is crated to your practice address and uncrated on site. No broker will invoice you and you will not collect it from a freight terminal.
- How long does delivery take?
- Typically 12 to 15 days from dispatch by dedicated air freight, plus one to three days to move your order into production once payment clears.
- What warranty comes with the UltraPixel?
- Twelve months on the machine from delivery, with replacement parts supplied free for manufacturing and component failure. Consumables and cartridges are stocked in the US. Damage caused in use is not covered.
- Is training included?
- Yes. Live online operator training covering setup, treatment parameters and daily maintenance is included with every machine, run with your team rather than sent as a video link. New staff can be added at any time at no cost.
- How do I pay for it?
- By wire transfer against a proforma invoice. You place the order on the site, we send the invoice with payment instructions, and the machine goes into production once the payment clears. There is no credit card checkout for equipment at this price.