Terms for using this website.

These terms govern your use of lumabodylasers.com, including enquiries, quotes and orders placed through it. The terms of a particular sale are the ones on its proforma invoice.

How ordering works. You can place an order for a machine through the checkout on this website. No payment is taken on the website. Placing an order issues a proforma invoice to the email address you give, at the price shown at checkout. The order is confirmed, and we start preparing it, once your wire transfer against that invoice has cleared. If you chose to pay a deposit, that means once the deposit has cleared.

A quote emailed from this website shows the price on the day it was sent. It is not an order and does not reserve a machine or a price.

• Business and practice buyers only — we do not sell to consumers
• We deliver to any address you give us, including a residential one, provided the order is placed by a business and the equipment is for professional use
• You are responsible for holding the licences and permits your state or province requires to operate the equipment, and for confirming that before you order

Prices and specifications on this site are published in good faith and may change without notice. Specifications are as supplied by the manufacturer. Where a machine page and your proforma invoice disagree, the proforma invoice governs.

Nothing on this website is medical advice, clinical guidance or a treatment protocol. Deciding whether a device is appropriate for a given patient is the responsibility of your practice and its medical director. Operate all equipment in accordance with the manufacturer’s instructions and your state’s regulations.

Text, images and specifications on this site belong to Luma Body or its suppliers. Information you send through checkout or a quote request is handled as described in our Privacy Policy. Do not send patient information through this site.

Delivery, warranty and return terms are set out on Shipping & Returns and, for your specific order, on your proforma invoice. Where the two disagree, the proforma invoice governs.

Orders are placed against a proforma invoice and paid by wire transfer, in one of two ways chosen at checkout. You can pay in full before we start preparing your order. Or you can pay a deposit of 50% of the order total before we start preparing your order and the remaining 50% once it is ready, before it is dispatched. The price is the same either way. The deposit is non-refundable once paid, including if you cancel before we start preparing your order. A machine is not dispatched until the balance has cleared. Two or more machines on one order ship together and receive a 5% discount on the order, shown on the proforma invoice.

Prices shown are in US dollars. To addresses in the United States and Canada they are quoted delivered duty paid, which means freight, customs and import duty are included. We ship to most other countries, and we will confirm the delivery basis and any duty in writing on your proforma invoice before you pay. Prices exclude any sales, use, value added or excise tax, which is added where applicable or waived against a valid exemption certificate you provide before invoicing.

Risk of loss passes to you on delivery to your address. Title passes when we have received payment in full. Delivery dates are estimates given in good faith, not guarantees, and we are not liable for losses caused by a shipment arriving later than estimated.

The warranty we give is the written warranty published on Shipping & Returns and stated on your proforma invoice. To the fullest extent the law allows, that warranty is in place of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Some states do not allow the exclusion of implied warranties, so this may not apply to you.

We do not warrant that a machine will produce any particular clinical result. Results depend on the operator, the protocol and the patient, none of which we control.

To the fullest extent permitted by law, neither party is liable to the other for lost profits, lost revenue, lost business, or any indirect, incidental, special or consequential damages, even if advised of the possibility. Our total liability arising out of or relating to a machine is limited to the amount you paid us for that machine.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else liability for which cannot lawfully be limited.

You are responsible for operating the equipment safely and lawfully: holding the licences and permits your state or province requires, training your operators, following the manufacturer’s instructions, maintaining appropriate professional and product liability insurance, and screening patients. You agree to indemnify us against third-party claims arising from your operation of the equipment, except to the extent the claim arises from a defect in the machine as delivered.

We are not liable for delay or failure to perform caused by events beyond our reasonable control — including manufacturing disruption, freight and customs delays, changes in import duty or trade restrictions, natural disaster, epidemic, war, or industrial action. Where such an event delays an order materially, either party may cancel the undelivered part and we refund what you have paid for it.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply. Any dispute is subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

Before starting proceedings, both parties agree to raise the issue in writing and to spend thirty days genuinely trying to resolve it. If any provision of these terms is held unenforceable, the rest stays in force.

We may update these terms. The version that applies to your order is the version in force on the date we issue your proforma invoice.

Email sales@lumabodylasers.com.